Coffee & Tea
Price Range : Under $10 ($)
Adress: 2300 Harbor Blvd. N-1, Costa Mesa, CA 92626
Phone: (949) 574-1881
- credit_cardAccepts Credit CardsYes
- local_parkingParkingPrivate Lot
- directions_bikeBike ParkingYes
- turned_in_notWheelchair AccessibleYes
- transit_enterexitOutdoor SeatingYes
- turned_in_notGood for WorkingYes
- turned_in_notGender Neutral RestroomsYes
Carol has the kindest most loving soul! I never met her and she was so loving and caring for me on my bday.
Any business would be lucky to have her!
Service was quick and pleasant, and I overheard the
manager on duty, Cody, handle a stressful customer situation very professionally and with a commendable amount of tact and kindness. I also saw several customers approach him and also compliment him on his ability to handle the situation without escalating it and calmly and gently helping the unhappy customer understand why the situation was out of his control!
I've never had such bad service at a Starbucks until yesterday... I waited 30 minutes for my pastry that I never got because they took to long and I had to get to work so I left with out a refund or my pastry. When I called the manager to tell her what bad customer service I had just experience she said she would call me back in 20 minutes. I'm still waiting for the call back.. Last time I go to this Starbucks... 5 days later still waiting for the call
Back... great customer services Starbucks
Incredibly slow with mobile orders. I've placed three mobile orders at this location and everytime I came in to pick up the order it wasn't ready. I gave it at least 10-15 mins before going in to pick it up and had to wait an additional 5-10 mintues for them to actually make the order. Very frustrating as other locations my drink is ready for pickup during the estimated time. And it's a simple cold brew or Iced Coffee, which wasn't even cold!!
The 3 gentleman working right now are GREAT. It is a busy day and they are getting drinks out FAST. And with a great attitude !!